F4B Sales Support Specialist - English

Fever for Business (F4B) is seeking a motivated and customer-oriented Sales Support Specialist (SSS) to expand the team. The SSS will play a pivotal role in supporting the sales efforts of the F4B team by providing exceptional customer service to our clients managing inbound inquiries and assisting in generating leads. The ideal candidate should have excellent communication skills sales mindset attention to detail and a strong desire to contribute to the growth of Fevers F4B department.

Key Responsibilities

• Own groups sales for a list of Fever events :
• Understand each event dynamics target segments and sales options for groups.
• Work with PMs to drive large groups sales helping them with feedback and recommendations.
• Close and process sales from large groups inbound requests :
• Manage incoming group requests via mail phone chat etc. from customers.
• Support customers when trying to buy group tickets solving questions and inquiries.
• Process payments and ticketing.
• Maintain accurate and up-to-date records of client interactions and sales activities.

Skills & Experience Required

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

Employment Type : Full Time

Experience : years

Vacancy : 1