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NBA (Next Best Action) Business Analyst

Boehringer Ingelheimbarcelona, España

Hace más de 30 días

Descripción del trabajo

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The Next Best Action (NBA) Business Analyst plays a pivotal role in enhancing the effectiveness of Campaign Automation Services by leveraging data insights from each Data Pillar Implementation (DPI) instance. The primary purpose of this role is to craft impactful, market-specific use cases across NBA markets, establish business rules for new NBA constructs, and propose these rules to various markets. Acting as a bridge between Campaign Automation Services (NBA Squad) and Data Excellence teams, the NBA Business Analyst will lead new country onboardings, drive data conversations, monitor the quality of NBA output, develop a comprehensive knowledge base, and construct new KPIs to measure the impact of NBA across all regions.

Tasks And Responsibilities

Data Insights Utilization : Leverage data insights from each Data Pillar Implementation (DPI) instance to craft impactful, market-specific use cases across NBA market
Business Rules Establishment : Establish business rules for new NBA constructs and effectively propose these rules to various markets
Stakeholder Collaboration : Act as a bridge between different stakeholders, including Campaign Managers, Omnichannel Managers, Local Data Analysts, and Brand Managers
Country Onboarding and Data Conversations : Lead new country onboardings and drive all data conversations
Knowledge Base Development : Develop an internal knowledge base to support NBA operations
KPI Construction : Construct new KPIs and devise methods to measure the impact of NBA across all regions
Operational Streamlining : Streamline global operations by bridging Data Excellence, Campaign Management, local OPU marketing, and CFR team
Vendor Transition Support : Support the transition from external vendor to HPS while enhancing service and ensuring scalability

Requirements

Bachelor’s degree in business administration, digital marketing, or a related field

1-3 years of experience as a business analyst or subject matter expert in global transformation projects

1-2 years of proven track record with NBA concepts

Proven ability to capture and develop clear and well-thought-out business requirements

Ability to think end-to-end and see potential impacts and risks associated with the rollout of a new solution

Strong communication, verbal, written, and listening skills

Ability to develop strong partnerships with a wide range of stakeholders

Growth mindset with the ability to thrive in an ambiguous and complex environment

Ability to bring structure to complex topics

Outstanding organizational skills, attention to detail, and the ability to prioritize in a changing environment

Entrepreneurial thinking and problem-solving essential

Curiosity and ability to understand the business to enable good decisions

Ability to take in perspectives and make decisions that support the vision of the transformation program

Balanced mix of business acumen and technology savviness

Knowledge of change management, project management, and Agile methodologies

Strong data understanding and proven SQL knowledge

We are continuously working to design the best experience for you. Here are some examples of how we will take care of you :

Flexible working conditions

Life and accident insurance

Health insurance at a competitive price

Investment in your learning and development

If you have read this far, what are you waiting for to apply? We want to know more about you!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Research, Analyst, and Information Technology

Pharmaceutical Manufacturing

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Analyst • barcelona, España