Global Operations Manager

goFLUENT Madrid, Community of Madrid, Spain

Trainer Operations Manager

goFLUENT Madrid, Community of Madrid, Spain

goFLUENT is the leading B2B provider of distance language learning solutions that combine innovative eLearning technology, live virtual classrooms, group lessons and one-to-one 24 / 7 interactive coaching. We have over 1000 trainers all over the world and last year delivered more than 800,000 lessons.

Globally, goFLUENT is continuing to expand into bigger and bigger markets as it develops its expertise in mobile learning technologies and grows its partnerships with world-class institutions, such as the Harvard Business Review and The New York Times, for its training content.

Join a vibrant organization and become part of a fast-growing, multi-talented, diverse global company!

As a Trainer Manager you will play a key role in providing the necessary organization and communication required for a healthy and successful working environment. You will be based in Madrid, Spain and responsible for ensuring the performance and productivity of trainers based around the world.

What Will You Do

• Liaise with dozens of international online trainers to deliver high quality, consistent lessons.
• Ensure trainer compliance with internal KPI’s
• Propose and follow up of trainer performance improvements
• Take the lead in team recruitment activities
• Oversee HR aspects of the trainer team
• Coordinate with internal teams including Learning Consultant, Sales, Customer Success and Business Development
• Conduct quarterly performance reviews of trainers

What You Will Need

What We Offer

Our culture is unlike anywhere else. Starting day one of your , tons of awesome perks and benefits await you, including :

What our employees love at goFLUENT Spain is the synergy between the teams and the good atmosphere that makes you feel part of a "family". And that's exactly what it is, individuals of diverse nationalities working together everyday to learn how to solve new problems and change the lives of our clients. The 5th and 6th floors of our office building in Madrid have wonderful views of the city skyline. We have more than 10 meeting rooms to work on your own if you need focus. A kitchen is always ready to take a break by yourself or with company.

We are waiting for you! Are you ready?

If you want to know more, watch our video to discover goFLUENT in the words of our own global family :

goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

E-Learning Providers

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