Senior Product Manager

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing, and reporting business travel.

Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform, along with 24 / 7 customer support. We’ve become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people across 9 offices in Europe and North America. In 2022, we became a ‘unicorn’, and in 2024, we raised $104 million, reaching a total valuation of $1.4 billion.

We’ve received numerous awards, including being voted one of the best places to work, one of the fastest-growing tech companies, and a pioneer in business travel since 2023.

Global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to enhance their corporate travel.

The Role

The Implementation team manages client onboarding. We are seeking a German-speaking Onboarding Specialist responsible for executing and launching implementations within your portfolio. You will analyze customer needs to propose tailored implementation plans. Your success will be measured by platform adoption and completion of onboarding, delivering a 7-star client experience.

This role requires excellent communication, project management, organizational, and problem-solving skills. While familiarity with integrations and open APIs is beneficial, expert knowledge is not required initially.

What you’ll be doing :

• Lead cross-functional teams to implement new clients successfully
• Manage implementation projects from initiation to closure, including requirements gathering and client communication
• Review contracts, optimize resources, and ensure process quality
• Act as the first contact for client escalations during onboarding
• Develop strategies to achieve account ramp-up goals
• Coordinate account staging, scheduling, and prioritization based on client and business needs
• Communicate complex technical information clearly
• Ensure team members understand timelines, tasks, risks, and issues

What we look for :

Preferred but not essential :

What we always look for :

We offer a competitive package, including equity, generous vacation days, health perks such as private healthcare or gym allowance, depending on location.

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