Senior AR Analyst with French (B2B)

Job ID : 2944260 | Amazon Czech Republic Services s.r.o. - G88

Our Financial Operations team is seeking a proactive, customer- and detail-oriented Finance Analyst. The main responsibility will be managing and resolving receivables and payment-related queries from our business customers.

The successful candidate will handle cash collection operations in collaboration with local sales and finance management. Responsibilities include :

• Managing customer liabilities to Amazon - credit collection operations
• Reviewing and monitoring AR Aging Reports and collection targets
• Supporting and acting as an intermediary between the customer and Amazon Business to settle third-party invoices
• Responding to invoicing inquiries, researching unpaid or disputed amounts, and communicating with customers via email and phone to resolve issues, correct errors, and ensure timely payments
• Reconciling Amazon’s open receivables with customers for quick AR collection
• Collaborating with relevant stakeholders to serve customers effectively, especially those facing cash flow or internal issues
• Building trust with external and internal stakeholders, fostering long-term relationships, and improving customer experience
• Driving process improvements and resolving escalations and discrepancies with Amazon customers
• Diagnosing, improving, and fixing issues in current collections processes

Basic Qualifications

Preferred Qualifications

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