Heritage Madrid Hotel Waiter / Waitress - Heritage Madrid Hotel Madrid Heritage Madrid Hotel Rest[...]

About Relais & Châteaux

Established in 1954, Relais & Châteaux is an association of more than 580 landmark hotels and restaurants operated by independent innkeepers, chefs, and owners who share a passion for their businesses and a desire for authenticity in their relationships with their clientele. Relais & Châteaux is established around the globe, from the Napa Valley vineyards and French Provence to the beaches of the Indian Ocean. It offers an introduction to a lifestyle inspired by local culture and a unique dip into human history. Relais & Châteaux members have a driving desire to protect and promote the richness and diversity of the world’s cuisine and traditions of hospitality. They are committed to preserving local heritage and the environment, as encompassed in the Charter presented to UNESCO in November 2014.

Job Role : Waiter / Waitress

The Waiter / Waitress is on the front line of guest interactions and serves as a Hospitality Ambassador for the hotel. The role requires providing prompt and courteous service to all guests, significantly influencing guest satisfaction. It is your responsibility to ensure guests are delighted by the quality of service and comfort in our food and beverage outlets.

Your main duties include working as a team within all departments to ensure the timely and efficient operation of Haroma's restaurant. You will have comprehensive knowledge of the menus, beverages, services, and facilities provided by the hotel, and you should continuously develop your professional skills to enhance guest satisfaction. Additionally, you will ensure a safe and hygienic work environment and uphold guests' privacy rights.

Requirements

• Residence in Spain
• Fluency in Spanish and English
• Previous experience in Food & Beverage / Restaurant operations
• Passion for excellent service
• Excellent team-working skills

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