Retail Sales Associate / Vendedor de Tienda

Christian Dior was the designer of dreams. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier.

Rich in exceptional heritage, with a community of more than 7,000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. We are looking for a Sales Associate for our LG, Accessories, and Woman Ready-to-wear department to join our amazing team at Christian Dior Couture in Madrid Canalejas.

As Dior Ambassador, the Sales Associate’s responsibility is to contribute to the brand sales growth in the store, represent the brand values, and be active in outstanding customer service.

SALES

Achieve sales objectives through the effective use of sales techniques

Know the daily objectives and Key Performance Indicators (KPI)

Identify customer expectations and advise them on products as well as add-on sales

Provide a retail ceremony to all customers and go the extra mile

Understand how to handle customer database and clienteling

Develop local and international client book with the ability to recruit and develop top clients

BACK-OFFICE SUPPORT

Contribute to product reception, quality control before sale, and update the stock after sales, when necessary

Preparation of delivery and essential elements for product packaging and wrapping

Preferred experience of at least 5 years in fashion and luxury boutiques with Women RTW.

Fluent in English (other languages are a plus).

Office 360 and basic knowledge of digital software.

Ambition to grow in luxury retail and take on different challenges and responsibilities

Strong communication skills, empathy, and an agile mindset

The company Christian Dior Couture is committed to respecting the privacy of its talents. For questions concerning the protection of your personal data from Dior, please contact us at the following address :

Encouraging inclusion and diversity in all its forms, Christian Dior Couture has been committed since its creation to allowing its employees to be themselves and accepted in all their uniqueness within the Maison.

Live with passion,” wrote Christian Dior.

Before embarking on his destiny as a couturier, Christian Dior was fascinated with art. His visionary spirit celebrated and enchanted women worldwide. In just ten years, Monsieur Dior revolutionized elegance and femininity, designing collections infused with dreams.