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Customer Sales Assistant

Customer Sales Assistant

MerilMadrid, Community of Madrid, España
Hace 16 días
Descripción del trabajo

Perfect opportunity for recent graduates!! Want hands on experience within a Medical Devices Multinational?

Position Overview

This is a junior role to provide essential support to our sales operations while delivering exceptional customer service to healthcare professionals and institutions using our cardiovascular medical devices.

Key Responsibilities

Customer Support

  • Provide first-line customer support to hospitals, clinics, and healthcare professionals
  • Daily interaction with the Cardio team to ensure coordination of team activities
  • Handle customer inquiries via phone and via email
  • Maintain accurate customer records and interaction logs
  • Collate technical or clinical issues to process escalations

Sales Administration

  • Support sales team with administrative tasks
  • Assist in preparation of sales presentations and proposals
  • Maintain and update customer databases and sales documentation
  • Coordinate sales meetings, product demonstrations, and training sessions
  • Prepare regular sales reports and dashboards
  • Follow up of sponsorships, invitation letters, MATs numbers -monthly reports of the billing status
  • Events Support

  • Assist in organizing medical teams training events, workshops and certification courses
  • Support setup of training materials and demonstration equipment for medical sessions
  • Help coordinate hands-on training events at hospitals and medical centers
  • Maintain training schedules, participant records, and post-event documentation
  • Assist with travel arrangements, transfers and bookings
  • Requirements

  • Excellent English
  • High level of Powerpoint, excel, etc.
  • Salesfoce or SAP knowledge desirable
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