Senior CRM Specialist

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Join to apply for the Senior CRM Specialist role at Lingokids

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Lingokids is a global leader in educational technology, helping over 160 million families worldwide raise amazing kids through Playlearning —our unique approach that blends education with play. Our mission is to empower children with modern learning experiences, combining educational subjects with essential life skills to help them grow into confident, conscious, and resilient lifelong learners.

Beyond our award-winning app, we’ve built a multi-platform educational universe , including our “ Baby Bot” and “ Baby Bot’s Backyard Tales” Shows , Podcasts, and Music Publishing . Our content, developed in collaboration with top education experts and Oxford Press University, ensures an engaging, high-quality learning experience in a safe, ad-free environment . This dedication to excellence has earned Lingokids multiple industry awards across app, podcast, and video categories, including Best Original Learning App by Kidscreen Awards, National Parenting Product Awards by NAPPA Awards, and Best Parenting Product by Good Housekeeping, among many others!

If you want to be part of a team that's redefining the future of education, we would love to hear from you!

To help us on this mission, we’re looking for an exceptional Senior CRM Specialist to join the Customer Experience team.

Are you ready for Playlearning?

As a Sr. CRM Specialist , you will play a key role in delivering an outstanding user experience through email, push, and in-app message channels, with the goal of increasing engagement and converting visitors into new customers to our product .

The whole Marketing department consists of around 30 people, working in cross-functional teams with the Product and Data department.

Responsibilities

• The Sr. CRM Specialist will be responsible for building, developing, and optimizing experiences in our Marketing Automation tool (Braze). This is a fundamental role to us because it's a powerful way to enhance our customers’ experience, establish long-term and profitable relationships with Lingokids customers, and communicate with the right person, and the right message at the right time.

The most challenging and exciting responsibilities for this role are :

Desired experience

English is a must. We are a multicultural team, and we are providing a service in English so, we don't care about certificates, but we expect you to be able to communicate fluently.

You should feel equally comfortable communicating in long-form writing. We have become a fully remote company so, we believe that being articulate in both spoken and written long-form asynchronous communication is key to working efficiently together.

Experience working closely with non-technical stakeholders to refine requirements and bring them to life is a must.

Life at Lingokids

Remote working within Spain

We have a remote-friendly culture, with flexible work setups between our beautiful offices in Madrid, Málaga and Barcelona, and your cozy casa. Office attendance? Your presence in the office is optional, empowering you to choose where you work for optimal productivity.

Stock options

Joining Lingokids means you can choose to own part of the company. You’re invested in our success and we want you to know that we’re invested in yours, too.

We believe that we only get better together. Our strong feedback culture creates an ideal environment for professional growth and, to keep your knowledge fresh, we offer €2000 a year for books, conferences, and training. Feel like something’s missing? Just ask!

At Lingokids, learning is what we’re all about! That’s why we offer free language classes so you can brush up on your Spanish, English or Portuguese ¡Qué excelente!

We want you to be happy and healthy at work and get the care you need when you’re not—so we offer optional health insurance through Adeslas at competitive rates.

We offer 3 free TherapySide sessions to help you always feel at your best, both personally and professionally.

We use Cobee to roll your monthly meal and transport expenses into your payroll.

Every month we’ll drop a tasty €60 onto your Cobee card to spend on restaurants and food delivery services. Honestly, there’s no big reason why. We just want you to enjoy some good grub.

Home office setup

Want your work-from-home setup to start living its best life? We’ve got you covered with a €400 allowance to put together an ergonomic place, plus an extra €35 each month for remote work expenses.

Need a visa to work in the EU? We’ll guide you through the visa process and cover the costs, making your move as smooth as possible.

Don't be a stranger

Not ticking all the boxes for this particular role? We’d still love to hear from you! We’re on the hunt for someone who’s passionate about our mission, not someone who’s perfect on paper.

Diversity, Equity, and Inclusion

Lingokids is committed to creating an equitable and inclusive environment where people from all backgrounds can thrive. We believe diversity fuels our innovation. Every day, we teach kids about the strength found in differences and this remains a value that is core to our Playlearning approach.

We’ll consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Marketing

Industries

E-Learning Providers

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