The Night Manager acts as the senior leader on duty overnight, responsible for ensuring all hotel operations run smoothly and securely during the night. This role provides hands-on leadership across departments, supervises the night HSK (Housekeeping) team, and guarantees service continuity through close coordination with day teams. The Night Manager ensures guest experience excellence, compliance with health and safety regulations, and operational readiness for the following day.
35% Night Operations Oversight & Cross-Department Coordination
Supervised all overnight hotel operations, including the Front Office, housekeeping, F&B closing procedures, Engineering, and Security. Lead the nightly handover to ensure all incidents, guest requests, and maintenance issues from all departments are documented and communicated to the day team. Ensure proper closure and reconciliation of all F&B outlets in collaboration with department heads. 20% Housekeeping Supervision & Standards Oversee the nightly performance of the HSK team and its task completion. Conduct a weekly walkthrough with the HSK Manager to review cleanliness standards and operational issues. Validate the proper turnover of guest rooms, public areas, and linen inventory during the night shift.
Coordinate with Security to monitor access control, CCTV, and general hotel safety. Handled VIP arrivals / departures and special guest requests during the night.
15% Property Walkthrough & Quality Control Perform nightly walkthroughs of all hotel areas, noting operational, maintenance, or cleanliness issues. Complete daily Duty Manager reports including handovers, observations, and security checks. Collaborate with the Quality and Engineering teams to ensure deficiencies are addressed promptly. 10% Emergency & Incident Management 5% Team Leadership & Training Provide guidance and real-time coaching to night staff across departments. Support training and development initiatives by observing performance and reinforcing the Nobu values and service ethos.
Ensure nightly handovers are accurate, detailed, and ready to be reviewed in the morning. Support the implementation of digital tools and SOP updates during night hours.
Contribute to the achievement of BSS performance standards.
Bilingual communication skills in Spanish and English, both verbal and written. Demonstrated leadership skills with the ability to motivate and support cross-departmental teams. Proactive and solution-oriented mindset to continuously support and elevate the brand. Familiarity with Opera PMS or similar hotel management systems is a plus.
Bachelor’s degree in hospitality management, tourism, or a related field preferred. Equivalent experience in night operations leadership may be considered in lieu of formal education. Minimum 2 years in a leadership or supervisory role within hotel night operations or the front office. Prior experience as a Night Auditor, Night Supervisor, or Duty Manager is highly valued.
Continuous opportunities for training and growth within the company. Create your career plan with us at Nobu Hospitality Additionally, we offer free psychological support and nutrition content for all our employees At Nobu Hotel Barcelona, the well-being of our employees is a priority. Enjoy free yoga classes, gym discounts and maintain a mindful and balanced diet with the best buffet-style staff dining room ♀️ Permanent Contract
Manager English • Barcelona, España