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Technical Support Specialist, Swedish / Norwegian speakers

Technical Support Specialist, Swedish / Norwegian speakers

Zahoree CX Careers Europemálaga, España
Hace 11 días
Descripción del trabajo

Job description

Join Our Team as a Technical Support Specialist if you are fluent in one of these languages : Swedish or Norwegian.

Are you passionate about solving technical problems and delivering exceptional customer service? Do you thrive in a fast-paced, innovative environment where your expertise makes a real impact? If so, we want you to be part of our team!

At Zahoree Company, we are looking for a  Technical Support Specialist  to provide outstanding support to our customers and help them navigate technical challenges with ease. If you have a knack for troubleshooting, love technology, and enjoy helping others, this is the role for you!

What You’ll Do :

  • Troubleshoot  and resolve technical issues for our customers via phone, email, or remote assistance.
  • Install and configure  software, hardware, and systems, ensuring smooth functionality.
  • Provide  clear, concise communication  to help users understand and resolve their issues.
  • Document and maintain detailed records of technical problems and solutions to improve future service.
  • Collaborate with our tech team to escalate more complex issues and provide continuous improvements.

What We’re Looking For :

  • Technical expertise  in troubleshooting hardware / software and basic understanding about smart home devices. Full training will be provided.
  • Strong  problem-solving skills  with a passion for helping others.
  • Excellent  communication skills —you can explain complex concepts to non-tech-savvy users in simple terms in one on these languages :   Swedish / Norwegian . Additional languages are a plus.
  • The ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • A  self-starter  with a desire to grow and learn in the ever-evolving tech landscape.

    • Bonus points if you have :

  • Prior experience in IT support or customer service roles.
  • Familiarity with smart home devices (e.g., lighting systems, security cameras, voice assistants, etc.).

    • Why Join Us?

  • Career Growth : We value learning and provide opportunities to develop new skills and advance your career.
  • Collaborative Environment : Work with a talented, friendly team who loves what they do.
  • Cutting-Edge Technology : Work with the latest tools and systems in the tech industry.
  • Great Benefits : Competitive salary,  Hybrid  work schedule and more.

    • If you’re ready to help us deliver top-notch technical support and take your career to the next level,  apply now!

    How to Apply : Send your resume and a brief cover letter to :    or apply directly through this website.

    We can’t wait to meet you and see how you’ll make a difference at Zahoree Company!

    Job Type : Full-time

    Language :

  • Swedish (Preferred)
  • Norwegian (Preferred)

    • Work Location : Hybrid remote in 29590 Málaga, Málaga provincia

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    Technical Support Specialist • málaga, España