Italian Trust and Safety Analyst

Job Title : Italian Trust and Safety Analyst

Location : Barcelona, Spain – Onsite & Hybrid Options Available

Department : Trust & Safety / Risk & Compliance

Employment Type : Full-Time

About the Role :

We are seeking a vigilant and analytical Italian-speaking Trust and Safety Analyst to join our team in Barcelona. In this role, you will be responsible for helping maintain the safety, integrity, and compliance of our platform. You will review user activity, investigate suspicious behavior, and enforce platform policies to ensure a secure and respectful environment for all users. This position offers flexibility with onsite and hybrid work models.

Key Responsibilities :

Monitor and investigate platform activity from Italian-speaking users to detect violations of policies, abuse, or harmful behavior.

Analyze reports of fraud, harassment, abuse, or content violations and take appropriate enforcement actions.

Apply internal guidelines and legal frameworks to ensure decisions are consistent, fair, and timely.

Collaborate with global teams in operations, legal, and product to escalate complex issues or high-risk cases.

Provide insights and feedback to help improve safety tools, policies, and workflows.

Maintain high standards of confidentiality, integrity, and professionalism, especially when handling sensitive or distressing content.

Participate in regular training to stay updated on policy updates, safety practices, and regulatory developments.

Requirements :

Fluent in Italian (native or near-native level) and proficient in English (spoken and written).

Strong attention to detail and ability to make fast, accurate decisions based on complex information.

Comfortable reviewing sensitive or potentially harmful content.

Excellent analytical, critical thinking, and communication skills.

Previous experience in trust and safety, moderation, compliance, fraud detection, or content review is a plus.

Legally authorized to work in Spain.

Preferred Qualifications :

Background in criminology, law, risk management, psychology, or digital media.

Familiarity with EU digital safety and privacy regulations (e.g., DSA, GDPR).

Experience working in online platforms, social media, or digital services.

Additional language skills (e.g., Spanish, German, French) are a plus.

What We Offer :

Competitive salary and performance-based bonuses.

Flexible working options : onsite at our Barcelona office or hybrid setup.

A mission-driven, diverse, and inclusive team culture.

Structured onboarding, ongoing training, and professional development.

Mental health and wellness support.

Relocation assistance (if applicable).

Opportunities for career progression in Trust & Safety, Policy, or Operations.

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