Incident Management Program Manager

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Join to apply for the Incident Management Program Manager role at AXA Partners

The ambition of AXA Partners’ Security organization is to evolve to a business partner role, delivering value to the business while reducing and managing their risk. This by following a risk-based strategy and security improvement program with common objectives and controls.

The Crisis and Incident Management Program Manager is a part of Central team and reports directly to the Chief Operational Resilience Officer, and is a key discipline within Operational Resilience department to ensure that Business Continuity, IT Service Continuity, and Crisis & Incident management within the AXA Partners countries is defined, implemented, and delivered in accordance with the Group Security Strategy and supports to achieve local maturity objectives in cost-effective manner. In this role, you will work closely with Operational Resilience community including local Incident Management teams across AXA Partners countries located in Europe, North America, and LATAM.

What You’ll Be Doing

As the Incident Management Program Manager, you'll be at the forefront of our Crisis and Incident Management initiatives. Your role will involve :

• Supporting the AXA Partners Crisis Coordinator in driving our global crisis and incident management framework.
• Collaborating closely with local incident management teams to implement effective structures and processes.
• Ensuring that incident management requirements are met, including high-risk scenario testing and post-mortem analyses.
• Presenting consolidated risk assessments and gaps to the Operational Resilience Steering Committee.
• Assisting in internal and external audits to ensure compliance and effectiveness.
• Providing critical support during major incidents and crises.
• Working alongside the Chief Operational Resilience Officer to enhance our global strategies and controls.
• Promoting a culture of information security and raising awareness across the organization.
• Implementing continuous improvement processes to enhance the quality and relevance of our services.

What You’ll Bring

We’re looking for a dynamic individual with a passion for operational resilience and security. To thrive in this role, you'll need :

At AXA Partners, we celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to drive change and support our mission of becoming a trusted partner for our clients, we want to hear from you!

What We Offer

At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive :

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response -

Who We Are

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Project Management and Information Technology

Industries

Insurance

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