Digital Marketing Manager

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation. We are looking for a Head of Growth to drive and consolidate our business growth. With direct reporting to our CEO, this role should integrate Sales Strategy, Business Development, and Team Management skills.

This role will be responsible for ensuring the successful attainment of our sales growth and commercial development in Spain.

Job Description

• Sales Growth strategy, development, and leadership for Omega CRM, as part of the OmegaCRM BoD and owner of the Sales P&L.
• Ensure the implementation of the sales strategy and foster growth in local market service lines, aligning with the annual business plan objectives.
• Lead, train, motivate, and advise the Sales team representative involved in Growth.
• Represent the company effectively with comprehensive knowledge of our offerings.
• Sales coordination, ensuring increased synergies across Merkle & Dentsu service lines with the aim of driving cross- / up-sell.
• Collaborate with the EMEA Growth Officer and Salesforce Practice Members to drive successful conversion of new business opportunities in EMEA.
• Accompany the team to Pre Sales activity : sizing, approach, work plan, assessment.
• Relationship management with Salesforce commercial and partners team.
• Lead the management of assigned clients in Spain and grow long-lasting relationships that address their needs and nurture client relationships.
• Ensure the fulfillment of the objectives and the Omega promise to the client.
• Manage the scope and expectations of new projects.
• Sale projects and drive clients under profitability management.
• Up & cross selling in assigned clients.
• Report to management on the evolution of sales objectives and customer satisfaction.
• Takes proactive measures to advocate for a work environment that embraces diversity and inclusivity, actively striving to recruit, advance, and retain a varied team of highly committed and motivated sales profiles.

Required Experience

Skills

What do we offer

About us

We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. Our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics, or #Marketing. We target companies from different fields such as : #Retail, #LifeandSciences, #Manufacturing, #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 550 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values : #Talent, #flexibility, #commitment, and #innovation. We bring them to everything we do. #TogetherWeGrow

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