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Swedish Customer Service

Swedish Customer Service

CrowdFarmingMadrid, Comunidad de Madrid, España
Hace más de 30 días
Descripción del trabajo

CrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth . Therefore, we need support for our customer service team in Madrid.

Here are some of the tasks that you will have to carry out if you join us :

  • Advising and assisting our customers
  • Handling incoming customer inquiries in accordance with the CrowdFarming philosophy (be it order inquiries, logistics questions or information about our company...) over phone, email and social media.
  • Provide guidance to our producers through consumer feedback.
  • Help our Swedish market to grow (your opinion counts!)

Your profile :

  • Swedish is your mother tongue and you also speak English fluently.
  • You are located in Madrid.
  • You can work independently but are above all an excellent team player.
  • You are flexible and like change.
  • You keep a cool head even in stressful or unexpected situations.
  • You are enthusiastic and curious and want to discover the daily surprises that agriculture has in store for you.
  • Sustainability is one of your core values.
  • Your heart beats at the idea of revolutionizing this world and especially about making it greener.

    • What we offer :

  • A permanent contract of 40 hours per week.
  • A highly motivated international team in a fast-growing start-up.
  • A eight to five schedule . The work is hybrid remote(2 days per week at the office).
  • 250 yearly support in any training you want to do.
  • 25 monthly support for the expenses of working from home.
  • Medical insurance partially covered by Crowdfarming
  • An open corporate culture in which your ideas are welcome and eagerly

    • awaited.

  • Language classes paid by Crowdfarming
  • Professional and dynamic colleagues who help and learn from each

    • other. There is a lot of work, but everything is done in a positive

    atmosphere!

  • A sunny office with a stunning patio in the heart of Madrid
  • The chance to get a taste of the producers' products and to receive organic fruit and vegetables straight from the farm every week .

    • J-18808-Ljbffr

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    Customer Service • Madrid, Comunidad de Madrid, España