Operations Hotel Manager

Resort Operations ManagerWe are seeking a highly skilled Resort Operations Manager to oversee the smooth operation of our resort, ensuring exceptional customer service and fostering a positive work environment.Key Responsibilities :

• Lead a team of professionals in managing all aspects of resort operations, including front desk, restaurant, housekeeping, and technical departments.- Coordinate with various stakeholders to ensure seamless guest experience and resolve any issues promptly.- Develop and implement strategies to improve operational efficiency, increase revenue, and enhance guest satisfaction.- Maintain high standards of quality, safety, and environmental sustainability.Requirements :
• Completed commercial apprenticeship or bachelor's degree in hospitality.- Several years of professional experience in various departments of the industry, especially at the front desk and in gastronomy.- Excellent German, Spanish, and English language skills, both written and spoken. French is a plus.- Proficiency in standard IT programs, such as MS Office or Google Suite.Benefits :
• A competitive salary and benefits package.- A year-round position with the opportunity to live and work in beautiful Gran Canaria.- A dynamic and international team environment.- Annual off-site resort manager development opportunities.- Accommodation provided within the resort.About Us :

Hapimag offers holiday apartments with hotel-like comfort in prime locations. We're there for you as advisors and hosts, committed to responsible and fair practices for our guests, colleagues, and destinations.We're a community of over 1800 people and around 120,000 members, united by a shared goal :

providing a high-quality and sustainable holiday experience.