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Luxury Hotel Operations Leader

Luxury Hotel Operations Leader

beBeeOperationsMadrid, España
Hace 8 días
Descripción del trabajo

Job Description

We are seeking a skilled Luxury Hotel Operations Leader to oversee the day-to-day operations of our hotel. The successful candidate will have impeccable attention to detail and a passion for delivering exceptional guest experiences.

The ideal candidate will be responsible for managing all aspects of hotel operations, including front-of-house services, guest relations, and revenue management.

Key Responsibilities :

  • Oversee Daily Hotel Operations : Ensure a seamless and luxury-caliber guest experience by overseeing all daily hotel operations.
  • Strong Focus on Guest Experience : Personalize service and focus on guest satisfaction.
  • Leadership Role : Be a visible leader on property, attending to VIP guests and ensuring personalized service.
  • Budgeting and Resource Allocation : Take ownership of budgeting and resource allocation; support in revenue forecasting and strategic pricing.
  • Revenue Management : Engage in revenue management efforts and negotiate key commercial agreements.
  • Service Excellence : Drive service excellence and continuous improvement through guest feedback and data analysis.
  • Brand Representation : Represent the hotel within the local hospitality and luxury network.

Candidate Profile :

  • Hotel Operations Background : Currently working as a Rooms Manager, Rooms Division Director, or similar operational leadership role in a luxury boutique hotel.
  • Market Knowledge : Familiar with the Madrid market (or alternatively, experience in urban hotels in Barcelona).
  • Front-of-House Operations : Strong understanding of front-of-house operations and guest journey mapping.
  • Urban Hotels : Experience in urban, independently operated hotels with high standards of service.
  • Revenue Management : Knowledge of revenue management and experience supporting commercial strategy.
  • Languages : Spanish and English fluency required.
  • Benefits :

    This is an exciting opportunity to join a luxury hotel and take ownership of its operations. If you are a motivated and experienced hotel professional looking for a new challenge, please apply.

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    Operation • Madrid, España