Are you looking to launch your career in IT within a dynamic, international company? Join us at Cigna Healthcare as an IT Support Intern in our Madrid office and gain hands-on experience supporting our global team.
What you’ll do :
- Deliver IT support services to internal users as part of the IT Support team.
- Provide guidance, assistance, and follow-up on technical issues related to systems, applications, hardware, and software.
- Assist in diagnosing and resolving technical problems, escalating when necessary.
- Help ensure client satisfaction by following up on inquiries and support requests.
- Collaborate with IT professionals and supervisors to determine the appropriate course of action for complex issues.
- Contribute to process improvement by identifying recurring issues and suggesting enhancements.
- Support the creation of initial technical reports and analyses.
- Learn how to apply standard techniques and procedures used in IT Support.
- Receive coaching and guidance from experienced team members.
What we’re looking for :
Currently studying or recently graduated in Computer Science, IT, Engineering, or related fields.A strong interest in starting a career in IT Support.Problem-solving mindset and customer-oriented attitude.Good communication skills in English and Spanish.Ability to work both independently and in a team.What we offer :
A paid internship with hands-on IT experience in a multinational environment.Flexible working model (hybrid).Mentorship, learning opportunities, and exposure to real IT operations.A collaborative and inclusive culture where your ideas matter.Location : Madrid, Spain
Duration : 6 months, with the possibility of extension.
Ready to grow with us? Apply now and take your first step into the world of IT!
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with information and insights to make the best health choices. Join us in driving growth and improving lives.
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