Community Associate - Barcelona

At OneCoWork, we are on a mission to bring joy to the world of work. By living our values of Passion, Inclusivity, Diversity and Ambition we provide a complete workplace experience for modern professionals. Interested in joining us? Read on…

We’re offering a full time position as a Community Associate to join our team in Barcelona and be the face of OneCoWork. The role focuses on overseeing the day-to-day building operations and creating an incredible environment for our clients.

Role Overview :

The Community Associate plays a pivotal role in ensuring the smooth operation of our coworking space. This position requires a blend of excellent customer service, facility management, and organizational skills to create a welcoming and efficient environment for our members.

• Serve as the first point of contact for our members and visitors, ensuring a warm, professional welcome and ongoing support.
• Manage day-to-day operations of the coworking space, including opening and closing procedures, space organization, and member coordination.
• Oversee the reservation and upkeep of meeting rooms and events and communal spaces.
• Address and resolve member inquiries and issues promptly, ensuring member satisfaction.
• Hold regular client catch-ups to build engagement, listen to feedback, resolve any issues and improve customer experience.
• Coordinate with maintenance, security, and cleaning staff to maintain high standards of cleanliness and safety.
• Handle administrative tasks such as billing, member onboarding, and record keeping.
• Handle all incoming mail and packaging and distribute to members
• Plan and support community events and networking opportunities to enhance member engagement.
• Keep the ‘Honesty Market’ (internal mini-market) fully stocked, taking regular stock checks and orders

What we’re looking for;

Benefits of working with us;

Community Associate

J-18808-Ljbffr