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Customer Support Representative
TOPTALENTmálaga, andalucía, EspañaHace más de 30 días
Descripción del trabajoNative / fluent in Norwegian (C1), both oral and written. Fluent in English (at least B2 level). Prior experience in customer service / support is advantageous. Experience in the banking sector or credit institutions, especially in Nordic countries, is advantageous. Resourceful and stress-resilient personality capable of remaining calm in all situations. Understanding of economics and numbers. Fast learner, adaptable to new IT systems and tools. Able to work independently and as part of a team. Candidates must have a good and stable economic history with an absolutely clean credit record (no non-payments), as handling credit information is part of the role. Competitive remuneration package based on experience, skills, and performance. Higher salary from the 7th month. Working hours : 08 : 00 - 16 : 00 Monday-Thursday, 09 : 00 - 16 : 00 Friday. Join a dynamic, creative team with a positive and friendly atmosphere. 23 paid annual leave days. Support and tools for career development. Gross annual salary : €20,400 + bonus up to €2,160. Must have EU passport or residence card for Portugal, or refugee status. Availability for full rotation shifts from 7 AM to 11 PM, including weekends, at Santos office.
Employment type : Full-time
DUTIES AND RESPONSIBILITIES :
- Handle incoming contacts from customers via phone and mail.
- Assist customers and deal with customer complaints promptly and effectively.
- Be the first point of contact - resolve customer queries and related requests.
- Ensure clients receive the highest level of service at all times.
REQUIREMENTS :
OFFER :
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Additional details :
J-18808-Ljbffr
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Customer Support • málaga, andalucía, España