Customer Service Representative (German)

Customer Service Representative (German)

1 week ago Be among the first 25 applicants

Company Description

MSX International Group is a leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries. We leverage deep industry expertise, advanced data analytics, and custom software solutions to enhance automotive dealership networks by increasing revenue, reducing costs, and improving customer satisfaction.

With over 25 years of experience, our multilingual and multicultural Contact Center adopts a proactive and dynamic approach. Our team of over 170 professionals collaborates to ensure each client receives exceptional service, making each interaction unique and satisfying.

Job Description

Are you possess strong communication skills, a proactive attitude, and a passion for customer service? Join us as a Customer Service Representative!

Your Daily Tasks Will Include :

• Handling calls and emails from clients and dealerships.
• Following up with customers until their inquiries are resolved.
• Making reminder calls and following up on incidents to ensure satisfaction.
• Updating databases, drafting reports, and creating summaries.

What We Offer :

Qualifications :

Additional Information

If you believe you are the ideal candidate, apply now! We look forward to reviewing your application.

Our global team of over 5,000 employees across more than 80 countries offers expertise in :

We partner with nearly all car manufacturers on the market. MSX is an equal opportunity employer and encourages applications from qualified candidates regardless of sex, race, disability, neurodiversity, age, sexual orientation, gender identity, religion, marital, or parental status. We interview all disabled applicants who meet minimum criteria.

Seniority Level : Entry level

Employment Type : Full-time

Job Function : Business Consulting and Services

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