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Summary
As CRM Solution Architect, you will be responsible for shaping our current and future CRM solutions, used by more than 50k users globally. Your extensive knowledge of CRM deployment in the pharmaceutical industry and your ability to balance out-of-the-box solutions with customizations will be key.
About The Role
Your responsibilities include :
- Defining high-level architecture and detailed solution design for CRM applications using Salesforce Platform and Veeva CRM suite.
- Guiding technical design experts and developers, acting as the main technical contact for CRM solutions.
- Designing and implementing harmonized global solutions, defining application rules and resolving conflicts between core and local solutions.
- Staying updated on new technologies and trends, ensuring value from current and new solutions.
- Collaborating with partners for continuous evolution and innovation of solutions.
What You’ll Bring To The Role
Requirements include :
7+ years experience with Veeva-based solutions in multi-country environments.Experience as the main solution architect for CRM implementations.Knowledge of GDO / CORE models, Salesforce APIs, Veeva CRM modules, and related technologies like SQL, REST, JavaScript.Understanding of other Veeva solutions like Vault and Align.Strong communication, problem-solving skills, and experience working in agile environments.Proficiency in English, both written and spoken.Why Novartis : Join us in helping people with disease through innovative science and a passionate community. Learn more at Novartis Careers .
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Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Engineering and Information TechnologyIndustries
Pharmaceutical ManufacturingJ-18808-Ljbffr