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Finnish-Speaking Technical Support Advisor Malaga, Spain

Finnish-Speaking Technical Support Advisor Malaga, Spain

Cross Border TalentsMálaga, Spain
Hace más de 30 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

Are you fluent in Finnish and passionate about IT support? This is your chance to join a leading multinational technology BPO company in sunny Malaga !

Why Join Us?

  • Exciting international workplace Be part of a dynamic and multicultural team.
  • Career growth opportunities Access to specialized courses and development programs.
  • Comprehensive training Get fully paid training on company processes and technology.
  • Competitive salary & benefits Based on your experience, skills, and performance.
  • Work-life balance A structured schedule with no overnight shifts.

Your Responsibilities

  • Provide 1st-level IT support via phone, email, and chat.
  • Assist employees with system operations, troubleshooting, and peripheral devices.
  • Perform root cause analysis to resolve technical issues.
  • Monitor and categorize IT tickets in the ITSM system.
  • Use knowledge databases to provide quick and accurate resolutions.
  • Collaborate with 2nd-level support teams and external service providers.

    • What Were Looking For

  • Fluent Finnish speaker (C1 level) with strong written and spoken skills.
  • Good command of English to communicate effectively within the team.
  • Experience in IT support 1st or 2nd level support in a corporate environment.
  • Strong technical knowledge including Windows 10, Office 365, MS Teams, and hardware / software troubleshooting.
  • Familiarity with ITSM ticketing systems ideally ServiceNow.
  • Analytical and problem-solving mindset to handle technical challenges effectively.
  • Customer-focused approach with a strong sense of responsibility.
  • Willingness to learn and grow with motivation to develop technical and soft skills.

    • What We Offer

  • Excellent remuneration package based on experience and performance.
  • Full paid training on company procedures and technology.
  • Career development programs including specialized courses and language training.
  • Positive and friendly work environment in a collaborative and creative team.
  • Guidance and support to help you reach your career potential.
  • Work schedule : Monday to Sunday, 09 : 00 AM - 06 : 00 PM (39 hours per week) .
  • Prime location : Office based in the heart of Malaga .

    • Why Malaga?

    Malaga offers stunning beaches, a warm Mediterranean climate, and a rich cultural scene . Its a thriving expat destination with a great work-life balance, affordable cost of living, and a welcoming community. Enjoy a fulfilling career while experiencing the best of Spains coastal lifestyle .

    Ready to take the next step? Apply today and start your journey with us!

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    Technical Support Advisor • Málaga, Spain