Iberia Regional Operations Manager

Join to apply for the Iberia Regional Operations Manager role at Carpe Diem Tours

Join to apply for the Iberia Regional Operations Manager role at Carpe Diem Tours

Location : Barcelona (Managing Operations in Barcelona, Lisbon, and Madrid)

Starting Salary : €2,000 per month + Quarterly Performance Bonuses

Start Date : March 17th, 2025

Probationary Period : 3 months (salary to be reviewed after 3 months)

Carpe Diem Tours is a fast-growing startup specializing in food, beverage, and history tours. We are looking for a Regional Manager to lead and oversee our operations in Barcelona, Lisbon, and Madrid. This is a fantastic opportunity to join a company with plenty of room for growth and professional development.

We Live And Breathe Our Core Values

INNOVATIVE – Always striving for new and exciting experiences.

DRIVEN – Passionate About What We Do And Constantly Improving.

DILIGENT – Dedicated to delivering the best customer experiences.

TRANSPARENT – Open and honest communication is key.

SOCIABLE – Building strong relationships with teams and partners.

ADAPTABLE – Thriving in a fast-paced and evolving environment.

INDEPENDENT – Able to take initiative and own responsibilities.

Key Responsibilities

Operations Management – Oversee the day-to-day running of tours in Barcelona, Lisbon, and Madrid, ensuring seamless execution and high-quality experiences.

Partner Relations – Develop and maintain strong relationships with restaurants, bars, and local businesses to enhance our tours.

Guide Management – Recruit, train, and supervise a team of passionate guides, fostering a culture of excellence.

Scheduling – Coordinate tour and guide schedules across multiple cities.

Quality Control – Collect feedback, monitor tour quality, and implement improvements.

Financial Oversight – Manage budgets efficiently while maintaining high standards.

Travel – The Role Requires Regular Travel To

• Madrid – Approximately once a week or once a fortnight.
• Lisbon – Approximately once every 2-3 weeks.

What We’re Looking For

Proven experience in the tourism or hospitality industry, ideally managing multi-city operations.

A strong understanding of the food, beverage, and cultural scene in Barcelona, Lisbon, and Madrid.

Excellent communication and interpersonal skills – confident in building relationships with partners and teams.

Highly organized and detail-oriented with the ability to manage multiple tasks and locations.

Proficient in English and Spanish (additional languages are a plus!).

A problem-solver with an independent and proactive approach.

Comfortable with regular travel to Madrid and Lisbon.

What We Offer

A role in a fast-growing startup with real opportunities for career development.

The chance to work across multiple cities in a vibrant and exciting industry.

Salary : €2,000 per month. To be reviewed following probation period.

Performance Bonuses tied to key performance indicators (KPIs) such as :

Important Contract Details

How to Apply

If you’re excited about this opportunity, driven by a passion for tourism and hospitality, and ready to take on a leadership role in a growing company, we’d love to hear from you!

Apply Now By Completing The Following Form

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