IT Solutions Analyst (100% remote, only Spain)

UST is looking for top talent to join our family! We are a multinational company based in North America, certified as a Top Employer and Great Place to Work, with over 35,000 employees across more than 35 countries. We lead in digital technology services, providing large-scale technological solutions to major companies.

Position : IT Solutions Analyst (Remote in Spain)

Work location : 100% remote, within Spain.

This role involves business analysis and quality assurance activities aligned with our solution development methodology and supporting IT projects. The analyst will support end-to-end project execution, including planning, coordinating, and monitoring tasks, creating and maintaining project artifacts, and ensuring proper user acceptance testing. The role requires liaising with end users, software vendors, and programmers to troubleshoot issues, implement new systems, and upgrade existing systems, with accountability for the entire implementation process.

Responsibilities :

• Assess client needs through structured requirements gathering, analysis, documentation, and change management to identify business priorities and advise on options.
• Define requirements and develop or maintain computer applications / systems to meet client needs.
• Ensure the end-to-end implementation and realization of IT solutions, collaborating with staff, contractors, and vendors.
• Analyze performance metrics to ensure user satisfaction.
• Develop and communicate business requirements and functional specifications for business solutions.
• Support reporting and analytical functions for solution maintenance.
• Identify and pursue engagement opportunities for solutions practice and troubleshoot issues from requirements translation.
• Analyze customer operations to identify opportunities for improvement.
• Review and approve test plans, monitor testing processes, and ensure minimal risk.
• Keep stakeholders informed and manage expectations.
• Collaborate with business partners and developers to ensure understanding of processes and requirements.
• Engage with IT staff, management, vendors, and contractors.
• Support project planning and coordination among teams.
• Elicit business requirements and develop user stories and mock-ups.
• Participate in backlog grooming, prioritization, and estimation.

Qualifications :

Skills & Knowledge :

Includes critical thinking, detail orientation, impact and influence, interpersonal communication, multitasking, problem-solving, time management, application design, business process modeling, cloud infrastructure, database management, technical documentation, network architecture, scalable tech, SDLC, systems integration, and knowledge of BPM, ERP systems, Java frameworks, MS Office, RDBMS, operating systems, and servers.

What We Offer :

If interested, apply now and we’ll contact you with more details. We are committed to equal opportunities and encourage applications from people with disabilities.

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