Enterprise Architect

Direct message the job poster from SmartChoice International Limited

Global Account Manager I Senior Technology Recruiter I SmartChoice International I

Enterprise Architect – Diagnostics Commercial Customer Service

Location : Remote (Poland or Spain)

Start Date : July 2025 (only considering notice periods under 1 month)

Salary : Poland – PLN 325,000 per annum | Spain – €90,000 per annum

We are hiring on behalf of a global consultancy for a high-impact Enterprise Architect position. You will work at the intersection of technology, strategy, and operations, partnering with internal teams and external consultancies to shape and deliver future-ready solutions that enhance service delivery and workforce stability.

Key Responsibilities

• Lead architecture across diagnostics service initiatives in alignment with global strategy
• Drive AI integration to optimize support activities and service workflows
• Collaborate with external consultancy (e.g., Deloitte) on the Fusion program
• Align with Aspire and Service Strategy 2030 to address architectural dependencies
• Deliver architectural insights that influence platform, tool, and technology decisions
• Communicate with senior IT and business stakeholders to gain alignment

What We’re Looking For

Technology Environment

Salesforce ServiceCloud, ServiceMax, AWS / Azure / Google Cloud

Product Information Management and Knowledge Management Systems

If you're a hands-on architect ready to influence the future of customer service in diagnostics, we’d love to hear from you.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

IT Services and IT Consulting

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