Senior Product Engineer (Backend)

Join to apply for the Senior Product Engineer (Backend) role at Plain

Join to apply for the Senior Product Engineer (Backend) role at Plain

This range is provided by Plain. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Some of the world’s most forward-thinking companies, like Stytch, Sanity, and Fly.io, rely on Plain to consolidate all the channels where they speak with customers, collaborate with their teams, and speed up their workflow with our lightning-fast UI.

We’re looking for a Senior Product Engineer to join our team and help us define the next phase of support tooling.

What you'll do

Engineering at Plain is about much more than moving tickets from left to right, it’s owning and solving problems end to end - from coming up with ideas to infrastructure and button copy.

You will :

• Help set overall product direction as part of our team, and help us iterate on our technical architecture, developer experience and API.
• Ship features to solve customer problems, end to end. You’ll talk to customers to validate ideas and scope features, lead the development of those features day to day and ensure they're rolled out smoothly – working on everything from back-end infrastructure and API schemas to the front-end experience.
• Shape our backend architecture. You'll work on some of our most complex technical challenges and help others do the same. You'll help decide how we build things and what we prioritise as a product and engineering team.
• Create a stellar developer experience. You'll help make sure the experience of building with Plain second to none. You'll play a key role in everything from how we structure our data model through to designing our APIs and writing documentation.

You should have a proven track record working for product-led companies, ideally in B2B SaaS, be as excited about architectural conversations as you are about customer conversations, and be driven by impact above all.

This is a great fit if you…

This won't be the right role if you…

Compensation Range : £75K - £130K

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