Productivity & Collaboration Services Administrator
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- Location : Fully remote, Central Europe Time Zone
- Languages : English is mandatory
Job Description
We require consultancy services to support and administer Microsoft 365 services, including Exchange, SharePoint, Teams, Entra ID, and related messaging and collaboration systems in enterprise environments. The consultant will work under the supervision of the Productivity and Collaboration Services Lead.
Duties and Responsibilities
Design, implement, administer, and maintain M365 services in our partners' operations, including Exchange, SharePoint, OneDrive, and related services.Manage standard configurations, monitoring, analysis tools, and assist with incident management.Design, test, deploy messaging and collaboration solutions, and document technical procedures.Analyze customer and stakeholder needs, identify technical problems, and propose solutions.Resolve incidents, participate in problem resolution, and collaborate on service monitoring and reporting.Develop documented procedures in collaboration with other teams.Standard work hours are 8 hours per day (Monday to Friday), with possible overtime for weekends, holidays, or out-of-hours coverage as needed.Required Qualifications & Experience
Minimum 3 years managing and maintaining complex Microsoft Exchange environments.At least 1 year working with Cloud, M365 solutions, and deployments.Hands-on experience as a global administrator for Microsoft 365 tenant.Proficiency with Microsoft Exchange 2016 / 2019 / Online, MS Teams, SharePoint, OneDrive, Yammer.Strong scripting skills, especially PowerShell and MS Graph.Experience with Azure Active Directory, Azure Information Protection, MFA, and application registration.Experience with migration projects to Microsoft 365 and tenant-to-tenant migrations.Knowledge of SMTP Relay, message hygiene technologies, compliance tools, journaling, and archiving solutions.Excellent written and verbal English skills.Familiarity with ISMS (ISO 27001), ITIL, and management / monitoring tools like SCOM.Desirable : experience with Google Workspace and SharePoint Server administration.Seniority level : Not ApplicableEmployment type : Full-timeJob function : OtherIndustry : Software DevelopmentReferrals can double your chances of interviewing at Blackfluo.ai. You can also get notified about new Service Administrator jobs in Valencia, Valencian Community, Spain.
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