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Client Success Manager

SmadexBarcelona, Cataluña, España

Hace 9 días

Descripción del trabajo

Smadex is a leading advertising technology company founded in Barcelona in 2010 and sold to American-based and stock-listed Entravision in 2018 (NYSE : EVC). We power campaigns for Apps, Games, and Brands across Mobile and CTV using advanced machine learning and optimized creative strategies to deliver results. Smadex is one of the fastest-growing DSPs, and we are adding talent to fuel our ambitious plans for 2025 and beyond.

To help us maintain our strong position in the industry, we are looking for a Client Success Manager to lead and develop a portfolio of clients across Europe.

This position is based in Barcelona.

Your mission :

The final candidate will be the first point of contact for all your clients, with a main focus on growing the partnerships daily. This includes monitoring the performance of our user acquisition campaigns, optimizing towards clients' KPIs, and overachieving them. You will be responsible for identifying key business development initiatives to grow your portfolio. The right candidate will be team-oriented, analytically strong, and have a problem-solving attitude.

Your tasks and responsibilities :

Build and manage strategic partnerships within your portfolio
Identify growth opportunities and execute strategies to achieve goals
Enable decision-making through data-driven strategies and insights
Translate complex data analysis into simple language for clear communication
Offer new product features aligned with customers’ business stages
Lead client meetings and regular business reviews
Represent Entravision & Smadex externally and promote our in-house mobile advertising solutions

Skills and requirements :

1+ years of mobile experience managing mobile performance-based user acquisition campaigns on programmatic platforms is a MUST

Excellent communication skills (verbal and written) to develop strong relationships with clients; proficiency in English is a MUST

Analytical skills with a deep understanding of cohort analysis and customer acquisition metrics including ROAS, CPM, IPM, CPI, CPA

Strong understanding of the mobile app industry : actors, media-buying, sellers, suppliers, MMPs

Proactive, disciplined, and highly organized with the ability to manage multiple tasks simultaneously and prioritize effectively

Positive attitude, passion for Apps, and enthusiasm for problem-solving

Please note that we do NOT provide VISA sponsorship. Candidates without a legal permit to work in Spain will not be considered.

Benefit package :

Join a highly motivated and young team

Competitive compensation package

Prime location in the heart of Barcelona

2 days working from home / 3 days in the office

Access to LinkedIn Learning

Monthly gym allowance usable at up to 30 DIR gyms around Barcelona

Monthly team-building activities, TGIF events, and work anniversary celebrations

Work in a multicultural, young, and talented environment with colleagues from more than 26 nationalities

And more

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Client Manager • Barcelona, Cataluña, España