Senior User Researcher

We are seeking a Senior User Researcher to deepen our understanding of user needs, attitudes, and motivations—shaping product strategy to create meaningful, customer-driven experiences that drive N26’s success.

Our User Research team sits at the core of product development, ensuring every decision is grounded in deep user insights. We believe strong research drives both user and business success.

This role offers the opportunity to conduct impactful research, influence how our organization leverages user insights, and shape the future of our products. You’ll grow, experiment, and make a lasting impact on both our team and the financial lives of our users.

In this role, you will :

• Identify key research opportunities that address critical knowledge gaps and influence both product and company strategy.
• Design and execute multimethod research studies in all levels of complexity to uncover user needs, pain points, and behaviors, ensuring insights directly inform product decisions.
• Synthesize findings into clear, actionable insights and effectively communicate them to cross-functional teams.
• Partner closely with product managers, designers, and engineers to integrate research findings into product development.
• Drive the growth and scalability of the research discipline within N26, mentoring junior researchers and refining processes and best practices.
• Mentor and support team members in conducting research while maintaining high-quality standards across all research initiatives.

What you need to be successful :

Skills :

What’s in it for you :

Who we are :

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.

Sounds good? Apply now for this position.

We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential.

We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know.

Visit our website to learn more about Diversity, Equity, & Inclusion at N26.

J-18808-Ljbffr