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Account Manager - Barcelona / Madrid

ERON InternationalBarcelona, Cataluña, España

Hace más de 30 días

Descripción del trabajo

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ERON International is a leading provider of expert services to the financial and technological industries, serving global brands and redefining the Fintech sector. We are a capable and extensive company, recognized for the value we bring to empower our clients and their customers.

We are seeking an Account Manager to join our team. The ideal candidate must be technically skilled, hands-on, and possess excellent interpersonal skills. If you thrive in a fast-paced, challenging environment, this is the place for you!

What You Will Be Doing

Act as the main contact point for assigned clients, ensuring satisfaction and business continuity.
Coordinate onboarding and support clients through all operational phases.
Analyze client performance metrics such as transaction volumes, fees, and chargebacks; provide insights and recommendations.
Identify upselling and cross-selling opportunities to support client growth.
Collaborate with internal teams (operations, risk, legal, finance) to ensure service quality and compliance.
Resolve client issues proactively and address potential risks or inefficiencies.
Stay updated on trends, regulations, and challenges in the trading space.
Support the commercial team with tailored proposals for potential forex clients.

Requirements

2–3 years of experience as an Account Manager or in Business Development within payments, fintech, or forex industries.

Deep understanding of forex platforms, payment flows, risk factors, and regulations.

Strong analytical and organizational skills with the ability to manage multiple accounts.

Commercial mindset focused on delivering value to clients and the company.

Fluent in English (mandatory); Spanish is a plus.

Excellent communication and relationship-building skills.

What We Offer

A global environment with teammates worldwide.

Opportunities in a rapidly growing company.

Our Values at ERON International

Be Direct : We are genuine and straightforward.

Be Owner : We take accountability for results.

Be Curious : We seek continuous improvement.

Be Hero Leader : Lead by example, inspire, and influence beyond roles.

Take Risks : We take controlled risks with courage and learn from errors.

Additional Details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Sales and Business Development

Industries : IT Services and IT Consulting

Note : This job posting may be expired or no longer accepting applications.

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Account Manager Madrid • Barcelona, Cataluña, España