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IT Support Technician Job Details | Sulzer

IT Support Technician Job Details | Sulzer

卵決敲madrid, España
Hace más de 30 días
Descripción del trabajo

GF_IT-E484

IT Support Technician-Full Time-Madrid,Spain

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for a / anIT Support Technicianto join our GF_ITteam in Spain to drive the seamless operation of IT systems within Sulzer by ensuring compliance with governance, guidelines, policies, and procedures. Also, leverage cutting-edge tools and methods to keep our business processes running smoothly and efficiently.

Your main tasks and responsibilities :

  • Rapid Issue Resolution : Ensure IT services and systems are quickly restored to operational status, following defined resolution and documentation processes.
  • Application Support : Provide support for business applications within designated locations.
  • System Maintenance : Maintain servers, storage, Active Directory, SQL services, and manage file systems and permissions.
  • Security & Patch Management : Oversee security measures, scripting, patch management, and backup responsibilities.
  • Documentation : Maintain documentation related to system configurations and changes.
  • Environmental & Risk Management : Be familiar with environmental impacts, risks, and mitigation measures related to the role, and actively support company initiatives.

To succeed in this role, you will need :

  • Attention to Detail : Meticulous in ensuring accuracy and quality in all tasks.
  • Customer Service Skills : Strong ability to support and communicate effectively with users.
  • Adaptability : Flexible and able to adjust to changing environments and requirements.
  • Interpersonal Skills : Excellent at building and maintaining relationships within the team.
  • Problem-Solving Skills : Proficient in identifying issues and implementing effective solutions.
  • Technical Expertise : Educated to school diploma standard with 2-3 years of relevant IT support experience; ITIL Foundation or above is desirable. Strong understanding of networking, computer hardware, IT architecture, and corporate enterprise environments.

    • What we offer you :

  • A permanent contract.
  • A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
  • Restaurant tickets
  • Be part of an experienced, international team.
  • A good vibe working environment.
  • Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios, making your work experience both comfortable and convenient.
  • Other fringe benefits

    • No visa or work permit support can be provided for this role.

    Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

    We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

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    It Support Technician • madrid, España