Head Of Quality, Industry

medmix is a global leader in high-precision delivery devices, operating in healthcare, consumer, and industrial markets. With over 900 patents, 14 production sites worldwide, and nearly 2,700 employees, we prioritize innovation, quality, and agility. Headquartered in Baar, Switzerland, medmix is listed on the SIX Swiss Exchange (SIX : MEDX).

Job Description Job Purpose

The Head of Quality for the Industry Business Unit (BU) oversees all aspects of quality control and assurance, ensuring products and services meet or exceed customer expectations. This role involves ensuring compliance with ISO standards across manufacturing sites and design centers, managing customer complaints with robust root cause analysis, and driving continuous improvement initiatives.

Responsibilities

• Quality Management Systems : Develop and maintain an effective QMS aligned with industry standards and regulations, overseeing processes across sites in Valencia, Shanghai, Hungerford, Haag, and Atlanta.
• Quality Control : Implement processes to ensure product and service quality, including inspection protocols and non-conformity management.
• Supplier Quality Management : Collaborate with procurement to audit and evaluate suppliers, ensuring quality standards are met.
• Quality Assurance : Develop strategies to prevent defects, monitor KPIs, analyze root causes, and implement corrective actions. Promote a culture of continuous improvement using tools like Six Sigma and Lean.
• Customer Satisfaction : Monitor feedback, address complaints, and ensure customer requirements are fulfilled.
• Change Control : Ensure robust and efficient change management processes.
• Training and Development : Educate employees on quality standards and foster a quality-conscious culture.
• Compliance : Keep abreast of industry standards and regulations, coordinate audits, and ensure organizational compliance.
• Leadership and Team Management : Lead the quality team, set performance goals, evaluate, and mentor team members.

Qualifications

Additional Information

medmix is an equal opportunity employer committed to diversity. Join us to advance your career and contribute to our success!

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