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Engagement Manager

Engagement Manager

Nextlane Holding GmbHMadrid, Comunidad de Madrid, España
Hace 14 días
Descripción del trabajo

Nextlane Madrid, Community of Madrid, Spain

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At Nextlane , we don’t just develop software solutions – we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision : simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So… What does it mean to be a #Nextlaner?

  • Be part of a growth-oriented culture .
  • Collaborate with colleagues from all over the world.
  • Believe in the Power of ideas and the diversity of thought .
  • Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, you’ll have the opportunity to innovate , push boundaries , and work on solutions that are transforming the automotive world.

  • Context of the Position :

    • As an Engagement Manager at Nextlane, you will play a pivotal role in driving client relationships and project success. This role demands strong communication, problem-solving skills, and a client-focused mindset.

    As a key member of the team, you will be responsible for :

  • Work closely with OEM Sales Team to identify potential leads for new projects. Seek opportunities to upsell products and services
  • Identify the solutions that Nextlane can propose in collaboration with Product if needed
  • Nurture relationships with customers

    • Engagement Phase :

  • Collect and describe all the elements from the customer to clarify the need and the answer Nextlane can provide.
  • Design solutions tailored to client needs through a SOW definition
  • Ensure compliance with company strategy and capacity
  • Prioritize and maintain the product backlog, ensuring alignment with business goals and client requirements.
  • Is the link between customer and project manager once the project starts

    • Customer Needs follow up :

  • Define and monitor all the leads : progress on SOW / Quotations, SLA, achievement of objectives

    • Experience :

  • 5+ years in a Engagement Manager or similar role (Project Manager, Consulting, Sales Manager…)
  • Background in software development or a related technical field.
  • Proven track record of delivering successful software products in the automotive sector.
  • Languages : Fluent in English (Interview will be conducted in English) and French and Spanish, Swedish can be a nice to have
  • Communication : Strong written and verbal skills for liaising with stakeholders at all levels.
  • Technical Skills :
  • Experience with CRM, DMS, or API-based products .
  • Understanding of software development processes, including APIs and system integrations. -Experience in the automotive industry is highly desirable.
  • Interpersonal Skills :
  • Leadership : Ability to inspire and guide cross-functional teams
  • Problem-Solving : Analytical mindset to resolve complex challenges effectively.
  • Adaptability : Comfortable working in a fast-paced, dynamic environment.
  • Empathy : Understand user pain points to create impactful solutions.
  • Decision-Making : Confidence to prioritize competing demands and make informed choices.

    • Our Recruitment Process :

  • 20-minute introductory call with our Talent Acquisition Specialist.
  • Conversations with our Hiring Managers to learn more about the project, the role, and to assess your technical skills.
  • Final interview with our VP OEM Services.

    • What We Offer :

    We understand that flexibility and trust are essential for our teams. Here are some of the benefits we offer :

  • Remote Work : Up to 3 days a week! Home based work subsidies
  • Referral Bonus : €1500 for every talent you refer (after probation period).
  • Digital meal voucher : card (face value of 11 euros).
  • Premium family health insurance with WTW.
  • Premium offices and Locations.
  • Continuous Learning : Access to our internal platform for continuous development.
  • 100% reimbursement of your public transport subscriptions (up to €150 / month).

    • At Nextlane, we are committed to creating a space where everyone feels valued and respected . We firmly believe that diversity in experiences and backgrounds strengthens our culture and drives innovation.

  • Support for people with disabilities. If you need any adjustments during the recruitment process, let us know so we can provide the best possible experience.
  • Equal opportunities for all : We welcome applications regardless of age, gender, origin, disability, or any other characteristic protected by law.

    • Join Nextlane and become part of the technological revolution in the automotive industry.

    Discover why we are a great place to develop your talent!

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology

    Industries

    Software Development

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    Engagement Manager • Madrid, Comunidad de Madrid, España