Senior Salesforce Consultant

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Company Overview

Omega CRM, a Merkle & Dentsu company, is a leader in developing Customer Experience services with over 20 years of experience in applying technology to marketing and fostering unique customer relationships, focusing on innovation. We are seeking a Senior Salesforce Consultant.

Job Description

• Requirements Analysis
• Design and implement functional solutions in projects
• Provide effort estimations for projects
• Coordinate with the Omega team and / or clients to achieve project objectives
• Analyze and improve application performance
• Collaborate with technology providers as required
• Validate solutions against functional requirements
• Ensure compliance with Omega's software quality standards
• Generate functional documentation for completed projects
• Share knowledge within Omega's community of practice

Required Experience

Skills

What We Offer

About Us

Our mission is to accelerate the business experience (BX) of our customers through technology and data applied to omnichannel customer experiences in fields like Customer Services, eCommerce, Analytics, and Marketing. We serve diverse industries including retail, life sciences, manufacturing, education, non-profit, and NGOs. As one of the top 3 Salesforce partners in Europe, our team of over 550 professionals from 24 nationalities is committed to innovation, knowledge sharing, and creating a supportive, collaborative environment aligned with our values of talent, flexibility, commitment, and innovation. #TogetherWeGrow

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