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Insurance Customer Service Representative

Insurance Customer Service Representative

beBeeCustomerSupportbarcelona, España
Hace 16 días
Descripción del trabajo

We're looking for a talented Customer Support Specialist to join our team. As a key member of our customer-facing team, you'll play a critical role in providing exceptional support to our customers.

About the Role :

This is an exciting opportunity to work with a fast-growing company that's revolutionizing the insurance industry. You'll be responsible for resolving customer queries, addressing issues, and providing personalized support to ensure their satisfaction.

Key Responsibilities :

  • Provide top-notch customer support through various channels (phone, email, chat)
  • Assess and resolve customer complaints in a timely and professional manner
  • Collaborate with internal teams to find solutions to complex customer issues
  • Develop and maintain a deep understanding of our products and services

Requirements :

To succeed in this role, you'll need :

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Fluency in English and Spanish (French and Portuguese are a plus)
  • What We Offer :

    We're committed to creating a positive and inclusive work environment that supports your growth and development. As a valued member of our team, you can expect :

  • A competitive salary package
  • A comprehensive training program to help you excel in your role
  • Growth opportunities to advance your career
  • A dynamic and supportive team that values collaboration and open communication
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    Customer Service Representative • barcelona, España