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Customer Service - French Native Speaker Madrid Based

Customer Service - French Native Speaker Madrid Based

Es52Madrid, Madrid, Spain
Hace más de 30 días
Descripción del trabajo

Join us o n our exciting journey!

We are looking for a Customer Service Specialist with a bilingual level of French to join our Multicultural team with more than 54 different nationalities.

If you want to play a key role in a multicultural dynamic and committed fun team this is a great opportunity.

What to expect :

  • Recruit target doctors and followup on their participation. Create doctors engagement.
  • Call new doctors to invite to participate in our researches and wide our panel of healthcare professionals.
  • Initiates followup calls with panelists to achieve maximum rate of return.
  • Proactively alert the manager on any issue or deviation in the standard procedure.

Our ideal candidate : Skills & other requirements

  • French bilingual speaker is required.
  • Excellent attention to detail and organizational skills as well as keeping to tight deadlines.
  • Excellent and professional communication skills (telephone and email).
  • Experience working for multinational corporations is an advantage.
  • Further tasks would be documentation mailings troubleshooting and in some cases translations of text passages.

    • We invite you to join IQVIA

  • Recognized by Great Place to Work as the third best company to work for in Spain (March 2020.
  • FORTUNE Magazines Worlds Most Admired Companies list for the third year in a row (January 2020.
  • Recognized by the 2016 Scrip Awards as the Best Fullservice Provider Contract Research Organization (CRO).
  • Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year.
  • A sitenominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to building positive relationships with research sites through leadership professionalism and integrity.
  • IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100 List which recognizes the worlds best service providers across a range of industries.

    • IQVIA is an equal opportunity employer . We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age race national origin gender or other protected status.

    We know that meaningful results require not only the right approach but also the right people. Regardless of your role we invite you to reimagine healthcare with us . You will have the opportunity to play an important part in helping our clients drive healthcare forward and whatever your career goals we are here to ensure you get there!

    IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at

    Key Skills

    Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Customer Service • Madrid, Madrid, Spain