Miravia is looking for a Risk Operations Manager :
We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we work with teams from all over the world to build the e-commerce platforms of tomorrow.
As the Risk Operations Manager, you will be responsible for two primary functions :
Managing Risk Operations Teams – You will oversee the day-to-day operations of multiple risk management domains, ensuring smooth and efficient execution across areas like Product Compliance, User Generated Content (UGC), Intellectual Property Rights (IPR), Regulatory Compliance, Seller Onboarding, and Anti-Fraud. This includes creating detailed reports and dashboards that capture performance against OKRs (Objectives and Key Results), and leveraging your SQL expertise to query, analyze, and present data that informs strategic decision-making. You will collaborate closely with internal stakeholders, external vendors, and the broader risk team to ensure the highest standards of performance, efficiency and compliance across Miravia's risk operations.
Lead & Supervise Operations : Oversee the daily operations for the risk management teams handling Product Compliance, UGC, IPR, Regulatory Compliance, Seller Onboarding, and Anti-Fraud. Vendor Management : Coordinate with external vendors supporting the risk domains, ensuring service level agreements (SLAs) are met and that quality standards are consistently maintained.
Training & Development : Lead and mentor team members, providing coaching and training to develop operational expertise and enhance overall team performance.
Create Reports & Track Risk Metrics (SQL & Power BI) :
Send your CV in English and tell us why you're the perfect fit. Please send us your CV in English
Risk Manager • Madrid, ES