Salesforce Technical Lead

Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Technical Lead to join their team.

Main Tasks :

• Support sales and functional teams with technical solution design, estimation, and assumptions for assigned accounts.
• Provide technical leadership on projects, leveraging comprehensive knowledge of the platform to meet functional requirements.
• Identify and communicate technical risks affecting project and client profitability.
• Ensure project progress aligns with scope, schedule, and budget, alerting managers to deviations.
• Achieve technical objectives and ensure compliance with Omega's quality standards.
• Assist in project demos and deliver technical documentation.
• Contribute to team development through training and mentoring.
• Identify opportunities for technical Up & Cross Selling and methodological improvements.
• Participate in Omega's community of practice to promote technical capabilities.

Required Experience :

What We Offer :

About Us :

Our mission is to accelerate our customers' business experience through innovative technology and data-driven solutions in Customer Omnichannel Experiences across various sectors. We are among the top 3 Salesforce partners in Europe, with a diverse team of over 500 professionals from 24 nationalities, committed to knowledge, innovation, and team well-being. Our core values include Talent, Flexibility, Commitment, and Innovation.

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