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(German) Customer Service Representative

(German) Customer Service Representative

Eugenia Talentbarcelona, España
Hace 21 días
Descripción del trabajo

German) Customer Service Representative About the job (German) Customer Service Representative

Location : Barcelona, Spain

About the Company :

Are you ready to launch your international career with a globally renowned company that prioritizes its employees?

Join a dynamic and multicultural team in Barcelona ! Work in a cutting-edge environment focused on new technologies, offering endless opportunities for professional development and growth.

Your Responsibilities :

  • Provide exceptional customer support via email and phone in a friendly, professional manner.
  • Respond to customer inquiries regarding products and services, offering accurate and relevant information.
  • Track and follow up on customer interactions to ensure effective communication.
  • Manage and resolve customer requests within the designated timeframes.
  • Ensure customer satisfaction while adhering to the companys standards.
  • Uphold the companys image by delivering high-quality service to customers.

Requirements :

  • Fluency in German (C2 level) ; a native level is highly preferred.
  • Advanced English skills (minimum B2 level) ; a test will be conducted during the recruitment process.
  • The position is on-site in Barcelona (no remote work or telecommuting).
  • Valid EU ID or passport to sign a contract in Spain (no visa sponsorship or other permits provided).
  • A clean criminal record will be required.
  • Competitive salary with performance-based bonuses.
  • Comprehensive initial training and ongoing learning opportunities.
  • Modern, spacious office in an attractive Barcelona location.
  • Fun team activities and a supportive work environment.
  • Full-time contract (39 hours / week), Monday to Friday, 9 : 00 AM to 6 : 00 PM.

    • How to Apply :

  • Submit your updated CV with your application.
  • Expect a call from our recruitment team.
  • Complete the selection process, including a B2-level English test.
  • Start your exciting new adventure in Barcelona!

    • J-18808-Ljbffr

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    Customer Service Representative • barcelona, España