Dynamics 365 CE & Power Platform Consultant

Job Description

We are looking for an experienced Customer Engagement Specialist with extensive knowledge of Dynamics 365 (Customer Service, Field Services, Sales, and Marketing - optional). In this role, you will interact with clients during demos, analysis, configurations, training sessions, and support activities, ensuring clear communication with both customers and technical teams.

Key Responsibilities :

• Conduct demos, gather requirements, and provide analysis and configuration support for Dynamics 365 modules, especially in Customer Service and Field Services.
• Assist in training sessions and deliver support to clients, ensuring they are comfortable with the platform.
• Collaborate with technical teams to ensure seamless solution delivery and customer satisfaction.
• Create and maintain detailed documentation for customers and internal teams.
• Develop and use basic Power Apps and Power Automate solutions (optional).

Requirements :

Nice to Have :

If you are passionate about Dynamics 365 and want to be part of an innovative team, we encourage you to apply and join a dynamic team at a Microsoft Solutions Expert Company!

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