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Customer Service

Customer Service

AdsearchMadrid, España
Hace 8 días
Descripción del trabajo

Join a fast-growing international company currently expanding its commercial operations across Europe. We're looking for an organised, hands-on, and proactive Customer Service to work closely with the Finance and Sales department and act as a key link between clients, Finance & Sales teams, and internal departments.

Key Responsibilities :

  • Manage and follow up on orders from clients (B2B), ensuring accuracy and timely delivery.
  • Provide day-to-day support to the Finance & Sales teams.
  • Handle customer inquiries and resolve issues via email and phone.
  • Support back-office processes for clients of all sizes – from major accounts to small retailers and distributors.
  • Perform basic accounting tasks : invoicing, tracking payments, assisting with financial documentation, etc.
  • Maintain records and internal systems (SAP), collaborating with internal departments.

Requirements :

  • Experience in an administrative or customer service role.
  • Fluent in English and French – both spoken and written (mandatory).
  • Proficiency in Microsoft Office (especially Excel). Experience with SAP is a plus.
  • Strong communication and multitasking skills.
  • Detail-oriented, resourceful, and comfortable in a dynamic international work environment.
  • We offer :

  • A stable position in a company experiencing strong growth across Europe.
  • A supportive and collaborative work environment.
  • Opportunities for development and progression.
  • Competitive salary package.
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    Customer Service • Madrid, España