Customer Experience Specialist (French)

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Client :

Helloprint

Location : Job Category :

Other

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Posted :

25.04.2025

Expiry Date : 09.06.2025

Job Description :

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure! Meet the most ambitious scale-up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new addition in our French speaking team . Somebody passionate about helping our customers, who loves to provide excellent service, who has interest in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.

What about our CX team?

Our Customer Service team is already filled with talented people from different places all over the world, with one common goal : to give the best service to our French customers and make them satisfied!

What do you do?

• You are the first contact for our customers via phone, email, and chat;
• You help customers find the right product and service by proactively helping them online and offline;
• You provide service with a smile and practice our most important core value : Think like a customer.

Do you think you are the missing piece of the puzzle? Keep reading!

Job requirements

What are we looking for?

Start your new career abroad today!

Why HelloPrint

HelloPrint is Great Place To Work -Certified;

A unique culture and challenges at a fast-growing e-commerce company;

Dynamic, entrepreneurial and international environment (34 nationalities & average age of 30);

A great community of like-minded young professionals in Valencia;

Opportunities to grow and to Design Yourself in a fast-paced learning curve;

Support with Spanish administration processes and relocation

The best events, Friday drinks & free Spanish classes;

A free Bueno Bootcamp and attractive discounts on Urban Sports Club to enjoy a broad variety of sports

Breakfast, Lunch and healthy snacks are on us. Enough to keep you going all day!

Are you ready?

Kick off your performance and growth adventure at HelloPrint and discover our culture. Ready? Apply today! Once we receive your application and our first impression is positive, we'll contact you to discuss the steps in our hiring process. We aim to ensure that you and HelloPrint culture are a good match.

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