Mercier Consultancy is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives to join our vibrant team in beautiful Greece, with a fully paid relocation package! In this pivotal role, you will provide exceptional support to our Spanish-speaking clients, ensuring their inquiries are handled efficiently and professionally. Experience the enchanting culture, stunning landscapes, and welcoming atmosphere that Greece has to offer while building a rewarding career in customer service. If you are passionate about helping others and ready for a new adventure, we would love to hear from you!
Responsibilities
- Deliver high-quality customer service in Spanish via phone, email, and live chat.
- Assist customers with their questions about products and services, providing accurate and timely information.
- Effectively resolve customer complaints and issues, ensuring high levels of client satisfaction.
- Document customer interactions meticulously and contribute to ongoing service enhancement initiatives.
- Collaborate with team members to improve service quality and tackle common challenges.
- Stay knowledgeable about company offerings and industry trends to offer informed support.
- Participate in regular training programs to enhance your customer service capabilities.
Requirements
Fluency in Spanish and English is required, with strong communication skills both written and verbal.Previous experience in customer service is an advantage, but a strong willingness to learn is highly valued.Excellent problem-solving skills and a commitment to delivering outstanding customer service.Able to handle multiple inquiries efficiently in a fast-paced environment.Basic computer proficiency and familiarity with customer service software is a plus.Willingness to relocate to Greece and embrace a new cultural experience.Flexibility to work various shifts, including evenings and weekends, as needed.Benefits
Competitive Monthly SalaryMonthly Performance BonusFully Paid TrainingFully Paid Relocation Package ( Flight, Airport Transfer And Hotel )Health InsurancePrivate Health Insurance2 Extra Salaries Per YearAnd Much More...