Were looking for a detail-oriented and versatile Jr Operations Specialist to support our growing Connect business line. As our customer base expands and operations become more complexespecially in areas like insurance integrations and homologationwe need someone who thrives in dynamic environments and loves solving puzzles with data and process improvement.
Youll play a key role in supporting billing legal contracts BI and operational efficiency ensuring we maintain high standards while scaling effectively.
If youre analytical resilient and excited to grow in a fast-paced SaaS environment we want to meet you!
Your main tasks will include :
Operational Support & Insurance Tasks (40%)
- Help design workflows and suggest improvements to operational tools
- Support cross-functional project initiatives as needed
- Coordinate insurance integration tasks with centers
- Monitor progress flag issues and collect required data
BI & Data Analysis (15%)
Update existing dashboards supporting accurate and timely reporting of business KPIsAssist in data analysis and help monitor KPIs to support management decisionsSupport with external customer requests for data and insights as well as internal data inquiriesFinance & Billing (15%)
Assist with billing models and invoicing processesHelp generate financial reports and support budget trackingSupport budget planning and help monitor financial performance against budgetLegal & Contracts (15%)
Follow up on contract signing and addendum processesCoordinate with external law firms as neededHomologation & Customer Integration (15%)
Lead customer homologation processesHelp ensure smooth onboarding for new customersQualifications :
What Will Make You Shine
Experience : 23 years in an operational or analytical roleLanguages : Fluent in both Spanish and EnglishSkills :Advanced proficiency in Excel / Google Sheets
Strong analytical thinking and problem-solvingHigh adaptability and multitasking abilityProactivity and a drive for continuous improvementNice to Have :
Experience with data tools (SQL Looker)Familiarity with CRM systems (e.g. Salesforce HubSpot)Project management tools (e.g. Hive)Prior experience in SaaS or healthcare sectorsAdditional Information :
Why Join Us
What Makes This Role Exciting
Work on end-to-end data flow influencing key product and business decisions.Gain visibility into all company departments learning from a variety of business areas.Be part of a fast-growing international company with a strong tech focus.Benefits of Working with Us
Share options plan after six monthsExtra day off for your birthdayComprehensive health insuranceIfeel access - mental wellbeing platformAccess to Flexoh our flexible compensation planMembership to Wellhub our wellness network offering benefits for gyms and nutritionLanguage courses to learn or improve your skillsFreedom to work 100% remotely from wherever works best for you in Spain . Possibility to go to our amazing office in Barcelona!Dynamic collaborative work environmentRemote Work : Employment Type :
Full-time
Key Skills
Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law
Experience : years
Vacancy : 1
