Customer Service Representative with French (Barcelona)

BOSCH is waiting for you!

Are you passionate about the automotive world and love providing excellent customer service? Do you never miss a Formula 1 race and feel the adrenaline as if your blood were made of fuel? Then this opportunity is made for you!

We are looking for a Customer Service Representative with native-level French to join our team in Barcelona , working for a key company within the Bosch Group. In this role, you'll become a true tire expert, recommending products, sharing promotions, and resolving customer inquiries to ensure an exceptional experience.

Your main responsibilities will be :

• Recommend tires based on vehicle specifications and customer driving needs.
• Inform customers about ongoing promotions, discounts, and offers.
• Handle complaints and incidents with empathy and professionalism.
• Communicate via phone, email, and chat, maintaining a high standard of quality.
• Collaborate with other departments to improve customer satisfaction.

Requisitos

What We Are Looking For :

Important Notes :

Qué ofrecemos?

Temporary replacement contract with real possibilities of permanent employment.

Hybrid work model : 5 days per month from the office (Barcelona), rest remote from home.

Possibility to work remotely from other EU countries for up to 15 days per year.

Full and paid training provided—no tire knowledge required!

Monday to Friday schedule, 09 : 00–18 : 00 (no weekends).

Diverse, multicultural team with colleagues from 24+ nationalities.

Strong internal promotion and development opportunities.

Approximate Gross Annual Salary : €21,835.34 gross / year, including :

Additional bonuses according to the collective agreement.

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