Head of Agency (Remote)

iubenda is a legal-tech scale-up founded in 2011, now trusted by over 110K clients in the EU, the US, and 100+ more Countries. We are leaders in our industry and operate on a global scale developing and releasing innovative tech solutions.

Our mission is to provide our clients with everything their business needs - to be compliant with legal, local, and regional requirements; so that they can focus on their core product. Recently, we have undertaken a new thrilling adventure, joining forces with team.blue (a worldwide leader in digital enablement). If you're excited to work at a company in a scaling-up environment providing SaaS solutions to ~1M users - and equally important - to join a team of friendly people with a culture based on continuous learning, transparency, and collaboration. Then, you're looking at the right place!

Your mission

We're looking for an enthusiastic Head of Agency to join our team and take full responsibility for defining and scaling the agency partner strategy and leading cross-functional execution to grow engagement, retention, and revenue through our agency ecosystem.

You will be reporting to the Head of Customer Success and will be in charge of the following :

• Managing, coaching, and supporting the Partner Success and Partnerships team across brands to ensure aligned and consistent outreach and relationship management;
• Designing and launching scalable agency programs such as certifications, tiered benefit models, onboarding kits, and incentive / referral schemes;
• Leading all agency-related marketing and enablement activities (e.g. co-branded materials, newsletters, webinars, templates, LMS content, landing pages), in collaboration with central Marketing;
• Creating and executing outreach strategies (cold email, LinkedIn, event leads), including template creation, onboarding flows, and testing new channels to acquire and activate new agency partners;
• Acting as the main point of contact for all agency-related initiatives across Sales, Customer Success, Marketing, Legal, and Support teams
• Acting as the main point of contact for all agency-related initiatives across Sales, Customer Success, Marketing, Legal, and Support teams
• Building community among agency partners via Slack, online events, and meetups to foster long-term relationships and feedback loops;
• Organizing and attending relevant industry events and agency meetups to represent the brand and grow visibility;
• Tracking key KPIs around agency growth, usage, engagement, and revenue contribution, with regular reporting to leadership.

Requirements

Added values

Location

At iubenda we believe in full-remote. Accordingly, you will be completely free and entitled to work from wherever you prefer in the world. At the same time, in case you prefer to work from an office, at your disposal you have our Italian (Milan and Bologna) and German (Berlin and Hamburg) offices, to allow you to follow a hybrid work model.

Benefits

REMOTE WORK - You can work 100% remotely or if you prefer, from one of our beautiful offices in Italy (Bologna and Milan), and Germany (Hamburg). We are used and fully structured to onboard people who prefer to work full-time remotely.

COMPANY RETREATS AND COWORKING GATHERINGS - Once a year, we get together in amazing destinations to work, bond, and enjoy team-building activities. We offer fully paid week-long gatherings to places like Venice, Sicily, and the Dolomites.

BRIGHT & COLLABORATIVE WORK ENVIRONMENT - You will be part of a multicultural team of talented and experienced colleagues. Along with that, you will find a team spirit, which you would rarely find elsewhere!

Please send your CV in English.

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