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Key Account Manager

Teladoc Health, Inc.Barcelona, Cataluña, España

Hace 19 días

Descripción del trabajo

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The International Key Account Manager is responsible for developing and managing strategic relationships with key global and regional clients to drive long-term growth and profitability. This role involves overseeing international accounts, coordinating cross-border activities, and aligning internal resources to meet customer needs and expectations.

R ole and Responsibilities

Develop and execute strategic account plans for assigned international key clients, ensuring alignment with business objectives
Build and maintain strong, long-term relationships with key decision-makers across multiple geographies
Act as the primary point of contact for all client-related matters, ensuring high levels of customer satisfaction and loyalty
Identify and capitalize on growth opportunities within existing accounts, including upselling and cross-selling
Monitor international market trends, competitor activity, and customer insights to inform business strategies
Manage contract negotiations, pricing structures, and service agreements in alignment with company policies and profitability targets
Ensure the timely and successful delivery of products / services according to client expectations and global standards
Provide regular account performance updates, sales forecasts, and strategic recommendations to senior management

Skill Requirements / Preferences

Around 4 years of professional experience in consulting, preferably with exposure to international clients or cross-functional projects. Strong analytical and problem-solving skills

Ability to align market opportunities with the company’s long-term goals

Skilled in managing multiple projects with tight deadlines, including top-management reporting

Collaborative mindset to work with internal and external stakeholders

Strong communication, research, presentation and creative skills

Full knowledge of MS Office required including Excel, PowerPoint, Word

Must be creative and be able to think outside of the box

Education Requirements

Bachelor’s and master’s degree is required

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Hospitals and Health Care

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Key Account Manager • Barcelona, Cataluña, España