time left to apply End Date : July 31, 2025 (30+ days left to apply)
job requisition id R0006759
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Job Responsibilities :
The Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers / reviewers) working onsite on client premises to ensure that projects are executed successfully and in a timely manner. The VPM serves as a liaison between Welocalize and the client to most effectively meet the client’s needs and goals.
If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact subject Workday Candidate Login
When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS.
Thank you!
NOTICE : For EMEA Jobs, please review the Privacy Policy here
Job Responsibilities :
The Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers / reviewers) working onsite on client premises to ensure that projects are executed successfully and in a timely manner. The VPM serves as a liaison between Welocalize and the client to most effectively meet the client’s needs and goals.
- Work with the client and other project managers to coordinate testing efforts and schedule resources for projects in multiple labs / locations
- Meet with the client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocation
- Collaborate with project managers, testers and producers to keep testing schedules on track
- Establish and maintain reliable internal tracking process to oversee attendance, schedules and performance as well as monitor the capacity and workload of testers / reviewers in different language groups
- Receive new candidates from recruiters and make decisions to invite them for tryout or present them to the client
- Guide tester / reviewercandidates through tryouts,servingas the primary contact and escort for testers while onsite at client facility
- Manage onboarding procedures for new testers / reviewers
- Provide technical and general linguistic training, coaching and guidance to address performance concerns and improve speed and quality of testers’ / reviewers’ work
- Compile and maintain training materials and operating guidelines
- Respond to testers’ / reviewers’ scheduling requests and other needs or issues
- Gather information and feedback from testers / reviewersabout performance, workload management, and any work-related issues
- Actively seek feedback from the client about the team's performance; identifying challenges and inefficiencies in workflow and systems;and discussing areas of improvement
- Work with the client company managers and producers to improve and streamline the localization / reviewing process, driving efficiency and effectiveness
- Devise plans of action thatengage multiple stakeholders to achieve desired results
- Schedule team meetings as needed
- Promote team-building activities during and after work hours
- Report toWelocalizemanagement about onsite activities, team performance, client feedback, requests and policy changes, short- and long-term planning
- Report toWelocalizerecruiters about immediate and anticipated language needs, upcoming projects, and the status of submitted candidates or testers / reviewersin training
- Assist project managers and producers on various tasks
- Ensure the safety and well-being ofWelocalizeemployees on client premises (for example during emergency situations)
Additional Job Details :
Natural leader who easily gains respect from and motivates team membersAbility to connect easily with colleagues and managers (bothWelocalizeand client) in a very diverse settingAbility to communicate effectively with client company managers, linguists, onsite and offsite project managers, and testers across all vendors and language groupsPeople management experienceExcellent command of written and spoken EnglishHigh level of integrity and ability to handle information with discretion, discerning when confidentiality is importantGenuine team player who puts team firstHigh level of responsibility, ownership and accountabilityConflict management and mediation skillsAbility to stay calm under pressure and when facing conflicting demands from various stakeholdersAbility to address groups of 10-100Ability to think strategicallyExtreme attention to detail and great organizational skills for managing multiple tasks and project deadlinesKeen sense of judgment when prioritizing tasks and managing delivery of communicationsAbility to troubleshoot and come up with solutions on the spot in a fast-paced, demanding environmentExperience providing trainings to people individually and in groups, in technical and other skillsAbility to present complex tasks in a simple and clear manner2+ years experience in the QA, localization or globalization industryBilingualIn-depth knowledge of OS X, iOS, iWork, iCloud, iTunes, Windows, MS OfficeBachelor's degree in language, linguistics, HR, management, or related field, or equivalent work experienceProject management and capacity management experiencePluses
MultilingualKnowledge of basic HTML and UnicodeBasic computer networking knowledge (setting up IP addresses, connecting devices using proxy, etc.)Experience writing and editing QA plansFamiliarity with photo editing and desktop publishingTraining in conflict resolution or mediationAbout Us
Welocalize, Inc., founded in 1997, offers innovative translation and localization solutions helping global brands to grow and reach audiences around the world in more than 157 languages. Our solutions include global localization management, translation, supply chain management, people sourcing, language services and automation tools including MT, testing and staffing solutions and enterprise translation management technologies. With over 600 employees worldwide, Welocalize maintains offices in the United States, United Kingdom, Italy, Germany, Ireland, Romania, Japan and China.
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