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Technical Consultant
360Learningcórdoba, EspañaHace 21 horas
Descripción del trabajoBe onboarded as a PM of the custom project squad Work with clients to understand their technical requirements and scope projects accordingly Specify technical solutions to meet client needs, including customizations Collaborate with our sales and development teams to design and implement solutions that meet client requirements Ensure successful delivery of projects on time and within budget Provide technical expertise and support to clients throughout the project lifecycle Continuously learn about new technologies and stay up-to-date with industry trends Develop and maintain technical documentation and project plans Be involved on Enterprise client implementations Participate in client-facing meetings and presentations Develop repeatable and scalable processes to improve project quality and delivery Be able to support the team on difficult integrations & troubleshooting issues Contribute to our knowledge base to share best practices and lessons learned Work with our partner ecosystem to strengthen the services proposed to our clients Launch your first solution with a seamless customer implementation experience Be recognized as a level 2 support by the EMEA PS team on all technical topics Manage autonomously technical escalations Build your OKR roadmap for year 2 5+ years of experience as a technical consultant, software engineer, or similar role Excellent technical skills, including experience with programming languages such as Javascipt Knowledge of SaaS platforms, cloud-based solutions, and web technologies Experience scoping projects, designing technical solutions, writing 5-star specifications, and delivering on projects Excellent problem-solving skills and ability to troubleshoot complex technical issues Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders Ability to manage priorities across multiple customer implementations Solution-oriented, client-first mindset in everything you do Ability to work independently and as part of a team in a fast-paced, deadline-driven environment Experience with project management methodologies such as Agile or Scrum is a plus Bachelor's degree in Computer Science or a related field is a plus Compensation : Package includes base salary and a variable component Benefits : Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund. Leave requests are subject to local policies. Balance : Flexible hours, Total work from home possible anywhere in Spain Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental / Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact Culture : A framework that will make you successful - envision what's it like to join 360Learning from onboarding to ramp-up, and beyond : Phone Screen with our Talent Acquisition Manager Discovery Meeting with our Head of Professional Services Case study with our Head of Professional Services and our VP Engineering Clarification Meeting with a Product Manager Culture Fit with our VP professional services Offer ! Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development and E-Learning Providers
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Talent Acquisition at 360Learning Engaging with top talent to support 360Learning's leadership in #collaborativelearning ️ Are you ready for a…
360Learning is seeking a highly skilled and motivated Technical Consultant to join our Professional Services team. As a Technical Consultant, you will be responsible for enterprise client technical implementation, scoping custom technical consulting projects, building custom solutions, coordinating with the custom project product squad and delivering on those projects for our clients. You will work closely with our sales and development teams to understand client needs and translate them into technical solutions. The successful candidate will have a proven technical background, excellent problem-solving skills, and a customer-focused mindset.
Within 1 month, you will :
- Become a Trello expert through our onboarding process
- Understand our product offering through training
- Master our platform
- Master our integration possibilities (flat files, APIs)
Within 3 months, you will :
Within 6 months, you will :
Within 12 months, you will :
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